Mr Price Online: Update
A quick update:
Since posting the review, I have received really, really good service from one of the guys in e-commerce (not sure if he is in the department, or if he only works with payments)
His name is Dave, and he really has restored my faith in Mr Price.
He follows up and gives feedback when he says he will.
He goes out of his way to help and resolve an issue (he even phoned my bank for me to try reverse the order)
So, to Dave, thank you. You are an example of what proper customer service should be
I hope your HOD/Manager/Whoever is in charge, buys you lots of cupcakes and lekker things, give you a raise, and make an example out of you so the rest of the staff can learn to be as awesome as you are.